Samoana Boutique Hotel Apia, Apia

Our stay at the boutique hotel was thoroughly enjoyable, especially with the spacious two-bedroom suite that perfectly accommodated our family. The location was incredibly convenient, making it easy to explore the area. The staff went above and beyond to assist us with any questions. However, there were minor issues like the noise from the air conditioning, which could be improved. Overall, it's a great value for families looking for comfort and convenience.

My stay at Samoana Boutique Hotel was quite memorable despite a couple of hiccups. The rooms were spacious, clean, and kept cool with air conditioning, which made it a comfortable retreat. The service was attentive and helpful, but the strict inventory notice in the room was a bit unsettling. Overall, a great spot for families, but some improvements could enhance the experience.

We had a lovely experience at this hotel; the rooms were spacious and very clean, and the staff showed genuine care and quick responses to our requests. While the convenience of the location was a big plus, I found the notice regarding charges for missing items in the room to be quite unsettling. Overall, it was a solid choice for our family, especially with the nice pool and cafe downstairs, but there are some aspects that could be improved.

My stay at Samoana Boutique Hotel was a rollercoaster of emotions. The owner was incredibly helpful, especially during a stressful time when our ferry plans fell through. The rooms were spacious and clean, which made our family feel right at home. However, the situation surrounding our cancellation left a sour note, as the establishment's refund policy was rigid. Overall, the hotel offered great value for our family getaway, and the facilities were enjoyable, especially the pool.

Our experience with Samoana Boutique was mixed. The owner was incredibly helpful when we had trouble during our travels, making our stay more manageable. The rooms were clean and well-maintained, which we appreciated. However, the cancellation policy was frustrating with no offered refund despite giving ample notice. Overall, it was a nice hotel, but there's definitely room for improvement in customer service regarding cancellations.